Our Policy at a Glance
✓ Eligible for Refund
- • Technical issues preventing platform access
- • Duplicate charges or billing errors
- • Service not delivered as described
- • Request within 30 days of purchase
✗ Not Eligible for Refund
- • Change of mind after accessing content
- • Not achieving desired results
- • Requests after 30 days of purchase
- • Account terminated for policy violations
Digital Product Policy
Bzillion.Club memberships are digital products. Once your account is activated and you have access to the platform, the product has been delivered. Because digital products cannot be "returned," all sales are generally considered final.
However, we are committed to customer satisfaction. If you experience a genuine issue with our platform, we will work with you to resolve it fairly.
30-Day Consideration Window
We offer a 30-day window from your date of purchase to raise any concerns or issues. Refund requests must be submitted within this period to be considered.
WarriorPlus Purchases
If you purchased through WarriorPlus, please note:
- All payments are processed directly by WarriorPlus and paid to the product vendor
- Refund requests for WarriorPlus purchases must be directed to the vendor (us), not WarriorPlus
- WarriorPlus's role is payment facilitation only — their involvement does not constitute an endorsement of the product
- You can reach us at admin@bzillion.club for all refund requests
How to Request a Refund
Contact Us by Email
Send an email to admin@bzillion.club with the subject line "Refund Request"
Include Your Details
Provide your full name, email used for purchase, order/transaction ID, date of purchase, and reason for the refund request
Wait for Review
Our team will review your request within 3–5 business days and respond to your email
Resolution
If approved, your refund will be processed to the original payment method within 5–10 business days
Chargebacks
We strongly encourage you to contact us before initiating a chargeback with your bank or payment provider. Unauthorized chargebacks may result in immediate account termination and may be disputed by us with documented evidence of service delivery.
Questions?
If you have any questions about our Refund Policy, please don't hesitate to contact us:
- Email: admin@bzillion.club
- Website: Bzillion.Club